Last Updated: July 2026
Header: The website located at go.mikasagroup.com is owned and operated by MIKASA GROUP INC.
This messaging program sends appointment confirmation and reminder messages to customers who have booked with MIKASA GROUP INC through the website or scheduling process and have explicitly opted in via the chat widget. Messages include scheduling confirmations, reminders, rescheduling updates, and customer support communications.
Text "STOP" at any time to the number that sent the messages. A confirmation of unsubscribe is sent via SMS; no further messages follow. To rejoin, opt in again as originally done.
For issues with the messaging program, reply "HELP," or contact [email protected] or (860) 442-8000 during business hours (Monday–Friday, 9am–5pm ET).
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Frequency varies with service usage and appointment schedule. Contact your wireless provider with plan questions.
Works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Participants must be 18 years or older.
See the Privacy Policy for privacy-related inquiries.
We comply with all applicable laws and regulations, including the TCPA and CTIA guidelines, regarding SMS communications.
This website (the "Site") is owned and operated by MIKASA GROUP INC. By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that apply to specific sections or services.
Accessing the Site in any manner constitutes agreement to these Terms of Service. We may change these Terms from time to time and will post revisions on this website; continued use after changes constitutes acceptance.
The Site and its materials are the property of MIKASA GROUP INC, protected by copyright, trademark, and other IP laws, provided solely for personal, non-commercial use. You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute Site materials without authorization, though you may print one copy of individual pages for personal, non-commercial use with proprietary notices intact.
By posting or submitting material (comments, posts, photos, videos, etc.) via the Site or related channels, you represent you own it or have permission, and grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display it.
Links to third-party sites don't imply endorsement. Site information, products, and services are provided "as is," without warranties of any kind to the fullest extent permitted by law, including implied warranties of merchantability and fitness for a particular purpose. You agree to indemnify and hold harmless MIKASA GROUP INC and their officers, directors, agents, and employees from claims arising from your breach of these Terms.
Some sections may allow purchases from third-party vendors; we are not responsible for their quality, accuracy, timeliness, or reliability. Payment information from such purchases may be collected by both the merchant and us. Dealings with third-party vendors are solely between the user and that party; MIKASA GROUP INC is not responsible for resulting loss or damage.
Accessing certain features may require registration; users must provide accurate, current, complete information and are responsible for credential confidentiality and account activity. Report suspected unauthorized use to [email protected] immediately; we are not liable for losses from a user's failure to comply.
We may terminate or suspend access without notice for violations of these Terms or conduct deemed inappropriate or unlawful. Upon termination, all use of the Site and its content must cease.
These Terms are governed by the laws of the State of Connecticut. Disputes are resolved exclusively through binding arbitration in that jurisdiction.
Updated periodically; the latest version is always posted with its effective date.
MIKASA GROUP INC
567 Vauxhall St Ext Suite 104
Waterford, CT 06385
Email: [email protected]
Phone: (860) 442-8000
By using our website and services, you consent to these Terms of Service.